Candy washing machines Error codes
Error code Error code interpretation Probable malfunction of the washing machine
Candy washing machines are quite popular since they are at the lower end of the market.
Candy appliances are manufactured in Italy and are nearly identical to Hoover washing machines, which are also manufactured by the same business. Candy provides a variety of standalone and integrated washing machines, as well as a “Smart Touch” line featuring wi-fi and Bluetooth connection.
If you own a Candy washing machine, you should be aware that if it develops a problem, it will notify you via an error or fault code.
Candy washing machine error codes don’t always specify the specific cause of a problem, but they may take you in the right direction so that a professional washer repairer like Capital Repairs – or a knowledgeable DIYer – can diagnose and correct the issue, as well as replace any damaged parts.
Here are the fault codes for Candy (and Hoover) washing machines and washer-dryers, which you may use to troubleshoot:
E01
Likely a problem with the door lock – either the lock itself or the wiring and connection to the PCB.
E02
The machine will be failing to take in water. This could be because of a blocked or obstructed fill hose, a problem with the water supply or faulty valves.
E03
The machine does not drain, generally because of a stuck or broken pump.
E04
Too much water enters the drum, exceeding the maximum permitted. This is usually caused by a defective fill valve.
E05
The water in the machine fails to heat up. This error code indicates there is a problem with the water temperature sensor.
E06
This code will be displayed straight after a spin, indicating that the machine is out of balance. It can also indicate that the control board is faulty.
E07
Depending on the model this code could mean there is a problem with the door lock, or that the motor is jammed, preventing the machine from spinning.
E08
The motor speed sensor is malfunctioning – it could mean the motor is spinning too fast, or that it is not spinning at all.
E09
If you see this error displayed it means there is a fault with the motor triac on the circuit board of your washing machine. The motor triac controls the speed of the machine’s motor.
E10
On an older Candy washing machine this error could signify a motorised selector problem. On new models it will show there is a drum sensor issue.
Additional Candy Error Codes for Washer Dryers
E11
There is an issue with an open circuit on the dryer heater, otherwise it could be a sensor or module problem.
E12
This suggests a PCB (Printed Circuit Board) communication error, or an open circuit on the dryer heater.
E13 / E14 /E18
There is a problem with the PCB.
E15
The programming of the PCB has failed, or the memory chip may be corrupted.
E16
There is probably a heater insulation problem, which could cause your fuse box to trip. Requires the replacement of the heater.
E17
There’s a problem with the motor tachometer signal, which could stop the motor from turning.
E18
An E18 error code means that there’s an issue with the PCB.
